The type of personal information we collect

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We currently collect and process the following information:

• Name

• Email address

• Phone number

• Medical history

 

How we get the personal information and why we have it

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Booking

When you place a booking, to fulfill our service to you we collect personal and contact details including your name, phone number and email address.

We share this information with Wix, our online booking service provider, in order for them to provide this booking service to us.

If you have provided an email address, we may email you regarding your bookings and the services we provide to you.

We share your email address with Wix, our online booking service provider, so they can send these emails to you on our behalf.

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Website

This website is hosted by Wix. Wix collects personal data when you visit this website, including:

• Information about your browser, network and device

  Web pages you visited prior to coming to this website

• Your IP address

Wix needs the data to run this website, and to protect and improve its platform and services. Wix analyzes the data in a de-personalized form. It is also used to power our site analytics, allowing us to understand how the site is used.

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Wix, our website analytics provider, to learn about site traffic and activity.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is legitimate interests as we believe you have an interest in our services, and will use this information to ensure we are providing services appropriate for your needs.

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Your data protection rights

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Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at glendale.facialaesthetics@gmail.com if you wish to make a request.

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How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at glendale.facialaesthetics@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk